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VanMoof expands E-commerce together with DSV Multi-Channel Fulfilment

VanMoof's e-bikes are sold from physical stores in Amsterdam, Tokyo and New York, among others. In addition, the many cyclists around the world are served through online sales. For the processing of these online orders, VanMoof has entered into a partnership with DSV Multi-Channel Fulfillment (DSV MCF).

DSV vanMoof

Next billion on bikes

“To realize VanMoof's mission of getting the next billion riders on bicycles, we chose to partner with DSV MCF, given their strong experience in e-commerce fulfillment and their wide international network. Together we will scale up our European fulfillment activities, whereby the customer experience is of course central. Time to deliver the future together!”

says Mats Meijer, EU Fulfillment Lead at VanMoof.

Major expansion in capacity

“We are proud that VanMoof has opted for our know-how and process design,” says Erik Biemans, Customer Relations Manager at DSV MCF. “The implementation is already in full swing and the first models are expected to leave our warehouse this year. The growth potential is enormous, and we are eager to further support VanMoof in this.” His colleague Ton Blom, director DSV MCF, adds: “The storage of thousands of bicycles is no problem at DSV. We take care of the work from one of our DSV warehouses in Moerdijk. Due to the constant growth, a further expansion of DSV MCF's space was already planned anyway. At the end of 2020, we will have access to approximately 25,000 m2 in phases."

VanMoof

VanMoof was founded in 2009 by the Dutch brothers Taco and Ties Carlier and in 2020 there are more than 120,000 of their high-tech feature-rich e-bikes worldwide. VanMoof operates as a fully integrated end-to-end company and fully owns the entire process: from design to production, from sales to after-sales. Everything is aimed at getting the next billion on bikes worldwide. VanMoof recently raised tens of millions in growth money again. With an investment of more than 33 million euros, the total amount raised by the bicycle manufacturer amounts to more than 61 million euros. With the current investment, VanMoof wants to meet increased demand and shorten delivery times, as well as work on building a range of service solutions. Read more at www.vanmoof.com.