Your product fulfilment is about much more than just storing and shipping goods. It’s also about providing an overall customer experience that will make people want to come back and buy from you again and again. So reliability is more important than just speed.
This is why our fulfillment services give you:
- Incoming orders all processed in real-time, thus avoiding delays due to operational queues or delays
- Voice generated order pick and pack software, giving extreme accuracy and short turn-around times per order
- All documents printed in real-time at the packing station, thus making sure that there is a 100% match between each document and shipment
- Over 400 built-in quality checks to assure that your customers receive exactly the goods they expect and at the time and place agreed
Every part of our fulfillment service is scalable and can be customised to meet your specific requirements. Whether you have 10 or 5,000 orders a day, each order is handled with the same efficiency and care. Regardless of whether you are in B2B or B2C markets.
Your customers expect you to keep your promises and to inform them timely if you cannot comply. DSV MCF's systems closely monitor and report each movement, action and, where relevant, inform you and your customer about the steps taken. Satisfied customers come back again and again!