Supply Chain Management

Business models are becoming complex. Multi-channel and omni-channel supply chains and strategic partnerships require organisations, IT-systems and procedures to be more flexible than ever. At the same time, customer expectations and the pressure on turnaround and response times increase.

Our supply chain management, combined with our extensive experience with multi-channel and omnichannel order and service chains, helps strengthen your business model.


We create an operational environment for you in which all your different stakeholders can work together effectively and successfully, in spite of differences in procedures, priorities and systems. We make sure both operational and automation aspects are synchronised into one constant customer experience throughout the supply chain.


At the same time, our project managers manage, monitor, upgrade and optimise your supply chain and services on a continuous basis, applying PRINCE2 principles. We take the lead and coordinate projects, starting with implementation and throughout their lifecycles.


Our project managers supply the following services

  • Advice regarding the process structure
  • Coordination of the implementation planning and activities
  • Initiating communication channels
  • Coordination of meetings, consultations, etc.
  • Documenting procedures, service levels, etc.
  • Testing procedures, communication and IT-systems
  • Operational contact between the stakeholders
  • Supplying and monitoring reports
  • Pro-active process controls
  • Administrative coordination of the project
  • Advice and suggestions regarding possible improvements.

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