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Senior Operator 4PL


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Vacancy: fulltime (40 hours) Division DSV Road Holding N.V.
Date: 31 May 2019   Location: Oude Meer

 

Do you want to be a part of the winning team?

As a Senior Operator you are responsible for managing international freight flows in a control tower setup for a complex account and/or a group of smaller accounts, for our 4PL services for (global) customers located in Europe. You will have operational, and relationship accountability for the account(s). Your primary goals are meeting or exceeding customer expectations, providing superior customer service and achieving service and savings goals. You are our future operational team leader. If this sounds appealing to you, then this is a position for you!

 

Main duties

  • Operational single point of contact for the customer, which means responsibility for: 

    • Order management;
    • Transport planning & booking;
    • Execution management & support;
    • Freight audit & pay.
  • Deliver (implement and manage) targeted project savings and develop appropriate tools to monitor performance in a defensible, accurate manor.

  • Accept accountability for the relationship, customer savings and satisfaction.

  • Achieve customer satisfaction to justify favorable reference(s) and contract renewal.

  • Assist Implementation Manager in account or project launches.

  • Identify and quantify potential supply chain improvements.

  • Manage sometimes complex organizational issues involving customer’s various functional areas and multiple plant locations.

  • Manage carrier relationships and assist in the contracting process.

 

We ask    

  • SCM expertise in general and transport management in Europe in particular.

  • A minimum of MBO degree in Logistics, or a related field.

  • A minimum of 5 years relevant work experience managing international freight flows.

  • Experience in managing either/or air-, ocean-, road-, express freight.

  • Proficiency with Microsoft Office suite (Excel, Word and PowerPoint).

  • English fluency in word and writing.

  • Willingness to travel.

 

Other skills

  • Superior analytical and problem-solving skills.

  • Continuous improvement focus.

  • Strong multitasker.

  • Strong presentation and written/verbal communication skills.

  • Ability to work independently and as part of a team.

  • Strong interpersonal skills that promote team building.

  • Strong work ethic and patience.

 

Our offer

A unique opportunity to work in an international innovative supply chain services environment with high potential for further career opportunities. We offer a friendly working atmosphere and good work-life-balance.

 

If you have any questions about the position, please contact Tim Siebers on tim.siebers@dsv.com or +31 (0)683705556.

 

Interested?

We look forward to receiving your application! Send your application to HRMvenlo@nl.dsv.com with your CV and letter of motivation. We will process the applications as we receive them.

 

About us

DSV is a Danish transport and logistics company offering transport services worldwide by road, air, sea and train. Since its foundation in 1976 by nine independent Danish hauliers, the company has achieved rapid expansion and international presence. With headquarters in Hedehusene (near Copenhagen), Denmark, and offices in more than 80 countries, DSV employs more than 47,000 people and collaborates with partners and agents worldwide.